Frequently Asked Questions
Find answers to common questions about products, matching, customization, orders, quality control, and after-sales support.
QWhat products does Horizon Automotive Parts supply?
A

Horizon Automotive Parts supplies automotive starters and a wide range of starter parts for aftermarket and replacement demand. The main product range includes complete starter units as well as related parts such as solenoids, armatures, brush holders, drive gears, field cases, housings, relays, and other matching components.

QCan you help confirm the right model?
A

Yes. Horizon Automotive Parts can help confirm suitable products based on OE number, product model, applicable brand, product photo, drawing, or other available reference information.

QDo you support OE-based matching?
A

Yes. Product matching is supported based on OE reference and corresponding application requirements. This helps improve replacement accuracy and makes product confirmation more efficient for aftermarket demand.

QDo you support OEM and private label projects?
A

Yes. Horizon Automotive Parts supports OEM and private label cooperation, including logo application, custom packaging, and other market-specific requirements.

QCan you customize product specifications?
A

Yes. Customization support is available for selected requirements such as gear, voltage, rotation, packaging, and other project-based specifications, depending on the product type and order details.

QWhat is your MOQ?
A

MOQ depends on the product type, model, and cooperation requirements. For regular models, flexible quantities can usually be discussed according to the order situation.

QDo you provide samples?
A

Yes. Sample support is available for product confirmation, quality checking, and project evaluation before regular orders.

QHow long is the warranty period?
A

The current warranty period is 1 year under normal use and proper installation conditions.

QHow do you control product quality?
A

Quality control starts from raw material selection and continues through machining, assembly, inspection, and final packing. Key dimensions, fitting condition, assembly position, product appearance, and order details are checked during production and before shipment.

QDo you inspect products before shipment?
A

Yes. Horizon Automotive Parts applies pre-shipment inspection before delivery. Quantity, labels, packing condition, and product confirmation are checked before the goods leave the factory.

QCan you support small orders and repeat orders?
A

Yes. Horizon Automotive Parts supports both routine purchasing and repeat orders. Flexible quantity coordination can be discussed according to product type, stock situation, and order requirements.

QWhat packaging options do you offer?
A

Standard export packing is available, and custom packaging can also be supported for OEM and private label projects based on order requirements.

Quick Inquiry
Need the Right Starter Products for Your Market?

Send us your OE number, product requirements, or customization needs. Horizon Automotive Parts will help you match suitable automotive starters and starter parts for your business.

What You Can Send Us
  • OE number or reference number
  • Product photo or drawing
  • Vehicle / engine information
  • Quantity or purchase plan
  • OEM or packaging requirements

Not sure which model fits your needs? Send us the available details, and Horizon Automotive Parts will help you confirm suitable options.

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Send Your Inquiry

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+852 53779176

+86-18989720167

1401769307@qq.com

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